FRONTLINE SERVICES |
CLIENT'S |
PROCEDURES |
RESPONSIBLE PERSON |
TIME |
REQUIREMENTS |
1. Processing of applications for Provincial Governor’s permit
|
Constituents
|
1. Request and fill out application form in the Provincial Treasurer's Office (PTO) and pay Corresponding fees |
Client/PTO Provincial Treasurer’s Office |
10 mins |
Application form filled out & signed by PTO Official Receipt |
2. Submit duly accomplished Application form with the PTO’s signature and notations to the Provincial Governor's Office (PGO) Secretariat section for Preparation of the permit and approval of the Governor |
Provincial Governor’s Office Rhodina B. Aguto Liz C. Pama |
15 mins |
|
||
3. Recording and release of the Provincial Governor's Permit |
PGO records |
10 mins. |
|
||
2. Certificate of Authority to practice Profession
|
PGB /NGA Employees
|
1. Submit request letter to practice profession addressed to the Provincial Governor through the Department/Agency Head |
Client |
|
|
2. Preparation of Endorsement for issuance of Certificate of authority |
Department head/ Regional Director concerned and/or personnel |
30 mins. |
Client's request letter |
||
3. Forward endorsement to PGO records for receiving and recording. |
PGO-Records - Mrs. Allen Hortiz |
10 mins. |
Client's request letter with Department Head's endorsement |
||
4. Forward to PGO-Sec. for preparation of Certificate of Authority and Governor’s approval. |
PGO-Secretariat Rhodina B. Aguto/ Liz C. Pama |
15 mins |
|
||
5. Releasing of Certificate of Authority to practice Profession. |
PGO-Records - Mrs. Allen Hortiz |
5 mins. |
|
||
3. Issuance of Certificate of appearance
|
PGO/PGB Visitors
|
1.Address PGO Secretariat re: Request for Certificate of Appearance |
Client |
5 mins. |
|
2. Preparation of Certificate of Appearance. |
PGO Secretariat Rhodina B. Aguto/ Liz C. Pama |
5 mins. |
|
||
3. Approval of certificate by the Governor |
Provincial Governor |
5 mins. |
|
||
4. Release of C.A |
PGO Records - Mrs. Allen Hortiz |
5 mins. |
|
||
4. Application for Lighthouse Rental
|
Restaurant owners/ Tourist wedding organizers/Locals / Tourist handlers
|
1. Fill out form (tourism office) |
Client |
3 mins. |
For weddings: ground Layout design |
2. Confirmation of date for availability, preparation of permit to Use. |
PTO Designate and personnel |
15 mins. |
|
||
3. approval of certificate by the Governor |
Provincial Governor - Vicente S. Gato |
10 mins. (upon availability of Gov.) |
|
||
4. Releases of permit to use. |
PTO Designate personnel |
5 mins. |
|
||
5. Conduct of tourism - Related Trainings
|
Tourist drivers/ Tour guides/ Tourism frontlines
|
1. fill out application form (Tourism Office) |
Client |
10 mins. |
|
2. Screening Process |
PTO Designate/DOT- Department of Tourism |
5 mins. |
|
||
3. Training Proper |
PTO Designate/DOT |
24 mins. |
|
||
4. Release of certificates of training |
PTO Designate/DOT |
After 5 working days |
|||
5. Release of IDs |
Tourism Optns. Assistant Ms. Hegel Valones |
3 mins. |
|
||
6. Processing Incoming Communications addressed to the Governor
|
Messengers, Locals, etc.
|
1. Deliver communication to the PGO-Records Section for receiving and recording. |
Client/PGO - Records personnel |
5 mins. |
|
2. Forward communication to PGO Secretariat Section for classification of document for appropriate action. (Routine responses are automatically prepared for the Governor’s approval). |
PGO Secretariat |
5 mins. |
|
||
3. Forward communication to the Governor for information, advice, notation, approval, or appropriate action. |
Governor Vicente S. Gato |
15 mins. |
|
||
4. Return to PGO secretariat for re-routing of documents to concerned department/agency/personnel, and or preparation of appropriate respond to the communication. |
Rhodina Aguto Liz C. Pama Mr. Arnold B. Fadri |
10-15 mins. |
|
||
5. Forward to PGO-Records section for recording filing, routing, release of document. |
Allen Hortiz Aileen Gabas Vivian Ventura |
10 mins. |
|
||
7. Public Announcements |
|
1. Forward the announcements to the Radio Station at the BTSDC building or visit the said Radio Station. |
Mr. Richard Cantero/ Scheduled Announcer |
2 mins. |
|